These Terms of Use apply to your access to and use of the Before You Renovate website. This website is operated by:
G Wilson Electrical trading as Before You Renovate
ABN: 99 078 104 525
Email: info@beforeurenovate.com.au
In these terms, “Before You Renovate”, “we”, “us” and “our” refer to G Wilson Electrical trading as Before You Renovate. By accessing or using this website, you agree to these Terms of Use and our Privacy Policy. Please do not use the website if you do not agree to these terms.
01. About this website
The Before You Renovate website provides information about our property strategy and renovation advisory services. The website may include:
- service information
- general renovation observations
- information about layout, flow and functionality
- information about indoor-outdoor connection
- general buyer-appeal considerations
- projects
- before-and-after examples
- photographs and videos
- articles and other educational content
- enquiry, booking and payment links
Website content is intended to help you understand the nature of our services. It is not a substitute for advice specific to your property and circumstances.
02. General information only
Information published on this website is general in nature. It should not be treated as:
- architectural advice
- building-design advice
- engineering advice
- building or construction advice
- building-certification advice
- planning or council advice
- a building or pest inspection
- legal advice
- financial or taxation advice
- property valuation advice
- investment advice
- a construction-cost estimate
- a guarantee of renovation or sale outcomes
A renovation idea that works for one property may not be suitable, lawful, structurally possible or financially appropriate for another property. Before committing to plans, purchases, contracts, demolition, alterations or construction work, you should obtain advice from appropriately qualified and, where required, licensed professionals.
03. Paid services and separate service terms
These Terms of Use govern your use of the website. They do not contain all the terms applying to a Property Strategy Session, Renovation Strategy Report or another paid service. Bookings and paid services may be subject to separate Client Service Terms provided during the booking or payment process. Those terms may address matters including:
- service inclusions
- fees and payment
- cancellations and rescheduling
- client responsibilities
- consultation recordings
- property access
- photography
- delivery timeframes
- reports and recommendations
- intellectual property
- service limitations
Where there is an inconsistency between these website Terms of Use and the Client Service Terms for a paid service, the Client Service Terms will apply to that service to the extent of the inconsistency.
04. Bookings and payments
Appointments may be booked through Calendly or another booking method made available by us.
Payments may be processed through Square.
Calendly and Square are third-party services with their own terms, privacy policies and system requirements.
You are responsible for:
- providing accurate booking information
- checking the appointment date, time and time zone
- ensuring you are authorised to arrange access to the property
- reviewing the service description and applicable terms before payment
- notifying us promptly if your circumstances or contact details change
A booking is not confirmed until any required payment has been received and the booking confirmation has been issued.
Prices, service availability and inclusions will be those displayed or otherwise agreed at the time of booking.
05. Australian Consumer Law
Nothing in these Terms of Use excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded or limited.
Where the Australian Consumer Law applies, services come with automatic guarantees, including that they will be provided with due care and skill and, where applicable, within a reasonable time.
Your rights under the Australian Consumer Law continue to apply regardless of anything stated in these terms, on the website or in another business document.
06. Accuracy of website information
We take reasonable care when preparing website content. However, property, renovation, building and market circumstances can change.
To the extent permitted by law, we do not guarantee that all website information will always be:
- complete
- current
- suitable for your property
- applicable to your circumstances
- free from errors or omissions
Images, projects and examples are provided to explain general concepts and our approach. They should not be relied on as confirmation that a similar outcome is possible for another property.
Service descriptions, pricing and availability may change. Any changes will not alter the terms of a paid service already confirmed unless agreed with you or permitted by law.
07. No guarantee of outcomes
Before You Renovate does not guarantee that following an idea, observation or recommendation will:
- increase a property’s sale price
- increase its market value
- prevent overcapitalisation
- reduce renovation costs
- secure building or planning approval
- produce a particular buyer response
- make a proposed alteration technically possible
- result in a particular financial or lifestyle outcome
Renovation costs and outcomes may be affected by matters outside our control, including:
- property condition
- structural requirements
- site conditions
- design development
- approvals
- contractor availability
- labour and material costs
- hidden defects
- market conditions
- client decisions
- professional advice obtained after our service
08. Intellectual property
Unless otherwise stated, the content of this website is owned by or licensed to G Wilson Electrical trading as Before You Renovate.
This includes:
- the Before You Renovate name and branding
- written content
- service descriptions
- strategic processes and frameworks
- reports and downloadable materials
- graphics and illustrations
- photographs and videos
- projects
- page layouts and original design elements
You may view, download or print a reasonable amount of website content for your personal, non-commercial use.
Unless you have our prior written permission, you must not:
- reproduce or republish substantial parts of the website
- copy or adapt our service materials
- sell or commercially distribute our content
- use our content to create a competing product or service
- present our content as your own
- remove copyright or attribution notices
- use property photographs, projects or reports in advertising
- systematically scrape, extract or collect website content
- use our branding in a way that suggests an association, endorsement or partnership
Nothing in these terms limits any use permitted by Australian copyright law.
09. Information and material you provide
You are responsible for ensuring that information you provide through the website is accurate and that you are authorised to provide it. This may include:
- contact details
- property information
- photographs
- videos
- floorplans
- documents
- reports
- information about another owner or participant
Submitting information through the website gives us permission to use it as reasonably necessary to:
- respond to your enquiry
- manage a booking
- prepare for a consultation
- provide the service you have requested
- comply with legal and business record-keeping requirements
Submitting property material does not give us permission to publish or use it for promotional purposes. Promotional use requires separate permission, as explained in our Privacy Policy and any relevant consent form. You must not submit material that:
- infringes another person’s rights
- is unlawful, misleading or fraudulent
- contains malicious software
- you are not authorised to provide
- breaches another person’s privacy or confidentiality
10. Property photographs and promotional consent
Property photographs, videos, floorplans, before-and-after images and project information will only be used publicly where appropriate permission has been obtained.
Promotional consent is optional and is separate from accepting these Terms of Use or booking a paid service.
Unless separately agreed in writing:
- the client’s name will not be published
- the property’s street address will not be published
- identifying details will be removed where reasonably practical
- consultation recordings will not be used publicly
Further information is provided in our Privacy Policy.
11. Consultation recordings
Consultations may be audio and/or video recorded to assist with:
- accurate note-taking
- remembering property details
- preparing recommendations or reports
- maintaining an internal record of the service
Recording consent and acknowledgement will be managed through the booking or consultation process.
Consultation recordings are not intended for public use and will not be used for promotion without separate express permission.
Recordings, transcripts and related notes may be stored through Google Workspace, including Google Drive and Google Docs, as described in our Privacy Policy.
12. Website analytics and cookies
Our website may use cookies, pixels and similar technologies, including:
- Google Analytics
- Meta Pixel
- essential website cookies
- booking and payment technologies
These tools may be used to:
- operate the website
- understand website traffic and visitor behaviour
- measure enquiries and bookings
- assess advertising performance
- improve website content and functionality
Information about how these tools collect and handle information is provided in our Privacy Policy. Where available, you can manage non-essential cookies through the website’s cookie controls or your browser settings.
13. Third-party services and links
The website may contain links to or integrations with third-party services, including:
- Lovable
- Calendly
- Square
- Meta
- social media platforms
- property listings
- external information or professional websites
These links and integrations are provided for convenience. We do not control third-party websites and are not responsible for their:
- content
- availability
- security
- privacy practices
- terms and conditions
- products or services
A link or reference does not necessarily mean that we endorse or recommend the third party. You should review the third party’s terms and privacy information before using its service.
14. References to other professionals
The website may refer generally to professionals such as:
- architects
- building designers
- engineers
- builders
- certifiers
- town planners
- surveyors
- real estate agents
- valuers
- licensed trades
Unless expressly confirmed in writing, a reference to a type of professional or business does not amount to an endorsement, referral guarantee or representation that the provider is suitable for your project. You remain responsible for:
- selecting the provider
- checking qualifications, registrations and licences
- reviewing the provider’s scope and terms
- obtaining quotations
- deciding whether to engage them
15. Acceptable use
You must use the website only for lawful purposes. You must not:
- attempt to gain unauthorised access to the website or its systems
- interfere with website security or operation
- introduce viruses, malicious code or harmful material
- impersonate another person
- submit false or misleading information
- use the website for fraudulent or unlawful activity
- infringe another person’s intellectual property or privacy
- attempt to bypass security or access controls
- place an unreasonable load on the website
- use automated systems to copy or extract website content without permission
We may restrict or block access where reasonably necessary to protect the website, the business, users or third parties.
16. Website availability
We do not guarantee that the website will always be available, uninterrupted or free from technical errors. We may suspend or restrict access for:
- maintenance
- security
- technology updates
- system failures
- legal or operational reasons
- circumstances outside our reasonable control
You are responsible for maintaining suitable security and backup protections on your own device.
17. Limitation of liability
Nothing in this section limits any liability or right that cannot lawfully be excluded or limited. Subject to those rights and to the maximum extent permitted by law, Before You Renovate is not responsible for loss arising from:
- treating general website information as property-specific professional advice
- acting without obtaining appropriate licensed or qualified advice
- relying on an external website or third-party service
- using outdated or incomplete information
- website interruption or technical failure outside our reasonable control
- unauthorised access caused by matters outside our reasonable security controls
This clause does not exclude responsibility for loss caused by our failure to comply with applicable consumer guarantees or other legal obligations.
18. Privacy
Personal information collected through the website is handled in accordance with our Privacy Policy. The Privacy Policy explains:
- what information we collect
- why we collect it
- how it is used and stored
- the service providers we use
- consultation recording
- promotional image consent
- overseas processing
- access, correction and complaint rights
19. Changes to these terms
We may update these Terms of Use to reflect changes to:
- the website
- our services
- technology providers
- legal requirements
- business practices
The current version will be published on the website with its effective date.
Changes apply from the date they are published and will not retrospectively change the agreed terms of a confirmed paid service unless permitted by law or agreed with you.
20. Severability
If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary.
The remaining terms will continue to apply.
21. Governing law
These Terms of Use are governed by the laws of Queensland, Australia.
Subject to any rights you may have under applicable consumer law, the parties submit to the courts with jurisdiction in Queensland.
22. Contact us
Questions about these Terms of Use can be sent to:
Before You Renovate
G Wilson Electrical trading as Before You Renovate
ABN 99 078 104 525
Email: info@beforeurenovate.com.au